Shop in confidence - we will cover all charges to your door.
Your order will be shipped on a DDP (Delivered Duty Paid) service and we will take responsibility for import clearance, payment of taxes and import duties.
This will cost us but we appreciate our European friends and feel it is the right thing to do.
What does this mean?
This means that WE will cover the additional costs for you, preventing delays in customs and saving you money.
Who will pay the VAT and all extra charges?
VAT has to, of course, be paid at some point but to prevent any delays for you and to make sure you do not have any extra charges, we have initiated a way for us to collect the VAT immediately when you place your order - same as before. We will then take responsibility of paying that correctly on your behalf together with ALL other charges that may be incurred.
Will this affect the way I order at Son of a Stag?
Order value > £200 = £12 Shipping
Order value < £200 = £30 Shipping
Will this affect the way I return unwanted items to Son of a Stag?
Should you wish to return any unwanted items from your order, you will need to clearly mark that your shipment is a 'Return of Commercial Goods' on your shipping label and on the customs document, otherwise we will not be able to accept your return.
Should you have any queries regarding our new system, please do get in touch through our Help Desk at firstname.lastname@example.org.