Careers

Job Overview:
We are seeking an experienced Tailor / Denim Repair Specialist to join our workshop team. You’ll work with rare, character-filled vintage machines, specialising in denim repair, alterations, and authentic chainstitching.

Responsibilities:

• Premium tailoring: Execute precise alterations on a variety of garments.
• Denim craftsmanship: Provide top-tier denim services, including chain-stitched hems, crotch repairs, tapering, pocket fixes, darning, patchwork, and more.
• Chainstitch mastery: Operate the rare Union Special 43200G to create the signature roped hem detail cherished by denim enthusiasts.
• Quality assurance: Ensure every piece meets our uncompromising standards before returning it to the client.
• Workshop stewardship: Maintain both modern and vintage machinery, preserving the unique character of our workspace.

Requirements:

• Experience: Proven expertise in tailoring and alterations, with a strong focus on denim repair or similar work.
• Technical proficiency: Skilled in hand- and machine-sewing across diverse fabrics, especially heavyweight selvedge denim.
• Attention to detail: A craftsman’s eye for precision - every stitch matters.
• Heritage appreciation: Passion for vintage techniques and preserving garment integrity.
• Customer focus: Strong communication with all teams to ensure a seamless and consistent customer journey.
• Time awareness: Ability to manage workflow efficiently without compromising quality.
• Flexibility: Comfortable with both small adjustments and extensive denim rebuilds.

Job Overview:
SON OF A STAG seeks a passionate and customer-focused Sales Associate / Product Specialist to join our team. As a key member of our retail staff, you will play a vital role in providing exceptional customer care, showcasing our products, and offering in-depth knowledge, particularly in Japanese selvedge denim.

Responsibilities:

• Customer engagement: Engage with customers in a friendly and helpful manner, providing personalised assistance and product recommendations based on their preferences and needs.
• Product knowledge: Become a product expert, especially in heritage streetwear and Japanese selvedge denim, offering detailed information about materials, craftsmanship, and cultural significance.
• Sales: Proactively assist customers in finding the perfect products, driving sales, and contributing to the achievement of store targets.
• Visual merchandising: Contribute to maintaining an aesthetically pleasing store environment, ensuring that displays highlight key heritage pieces.
• Cash handling: Process customer transactions accurately, handling cash and card payments in compliance with company policies.
• Customer support: Address customer inquiries, resolve issues, and ensure a positive and memorable shopping experience both in-store and online.
• Product training: Stay informed about new arrivals, fashion trends, and product features, participating in regular training sessions to enhance product knowledge.
• Collaboration: Work collaboratively with the store manager and E-commerce team to ensure a seamless and integrated shopping experience across all channels.

Requirements:

• Retail experience: Previous experience in retail or sales, with a passion for delivering exceptional customer care.
• Product knowledge: While a solid background in heritage clothing, especially Japanese selvedge denim, is preferred but not mandatory. A knowledge of antiques would also be useful but not essential. We are on the lookout for someone who can swiftly adapt and learn.
• Customer-focused: A friendly and approachable demeanour, with a genuine desire to help customers find the perfect products.
• Communication skills: Excellent communication skills, both verbal and written, with the ability to convey product information clearly and persuasively.
• Team player: A collaborative and team-oriented mindset, willing to support colleagues and contribute to the overall success of the store.
• Flexibility: Ability to adapt to changing priorities and tasks in a fast-paced retail environment.