We always interested in hearing from candidates who feel they have something special to offer. Our customers are our most valuable asset and therefore all candidates must be able to match the exemplary service we aim to give our customers. Our customers are knowledged people who expect a great service experience, strong product knowledge and honesty.

We have the following vacancies but you are welcome to contact us even if we haven't listed your ideal job, especially if you have a great idea that we haven't thought of.

• Please note that you must have rights to be employed in England.
• Please check this page regularly as we will update regularly.
  

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Retail Supervisor
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Job Overview:
SON OF A STAG is looking for a passionate and experienced Retail Supervisor / Assistant Manager to play a key role in the daily operations of our store. This position is ideal for someone who thrives in a fast-paced retail environment, is committed to delivering outstanding customer service, and has a strong understanding of team leadership. Our customers expect a premium shopping experience, and we are looking for someone who can help us maintain and exceed those expectations.

Responsibilities:

Team Leadership & Support:

• Supervise and support the retail team, ensuring a high standard of performance.
• Assist in training, coaching, and developing staff to enhance their skills and knowledge.
• Lead by example, fostering a positive and motivating work environment.

Customer Service & Sales Performance:

• Ensure an exceptional customer experience, providing expert advice and assistance.
• Address customer inquiries and complaints in a professional and effective manner.
• Support the team in achieving and exceeding sales targets.

Store Presentation & Visual Merchandising:

• Maintain high visual merchandising standards that reflect the brand identity.
• Ensure the store is always well-presented, clean, and inviting.

Inventory & Operations Management:

• Assist with inventory control, ensuring stock levels are maintained and managed efficiently.
• Support store operations, including opening/closing procedures and cash handling.
• Ensure compliance with health and safety regulations and company policies.

Brand Engagement:

• Work with the team to execute in-store events.
• Engage with customers to promote brand loyalty and awareness.

Requirements:

Experience & Knowledge:

• Minimum of 3 years of retail experience, with at least 2 years in a supervisory or assistant management role.
• Background in heritage, vintage, or menswear fashion is a strong advantage.
• Proficiency with inventory management systems.

Skills & Attributes:

• Strong leadership and team-building skills.
• Excellent problem-solving abilities and proactive thinking.
• Effective verbal and written communication skills in English.
• Organised and able to multitask in a fast-paced environment.

All applications to be sent in confidence to careers@sonofastag.com marked clearly with position applied for in the subject line.