Careers

Job Overview:

We are looking for a proactive and highly organised Operations Executive to support the day-to-day running of the business. This role will work closely with the Operations Manager across Retail, E-commerce, and Creative departments, ensuring smooth coordination and execution of all operational processes.

This is a development-focused position with the clear opportunity to step into the Operations Manager role. We are seeking someone ambitious, capable, and ready to take ownership as the role progresses.

Responsibilities:

Operational Support

• Assist in overseeing Retail, E-commerce, and Creative teams
• Support daily business operations to ensure all processes run efficiently
• Monitor orders, deliveries, and stock replenishment
• Assist with customer care oversight and issue resolution
• Track and report on performance analytics
  

Team & Process Coordination

• Support rota management, holiday approvals, and sickness tracking
• Assist with payroll preparation and HR administration
• Help manage the hiring and onboarding process
• Ensure effective communication between departments
• Support store operations to ensure correct stock allocation and availability
  

Marketing & Creative Oversight

• Assist in coordinating weekly mailouts
• Support approval processes for social content, including long-form and short form video
• Assist with paid ads coordination and website updates, including homepage changes

Progression Opportunity

During the maternity cover period, the successful candidate will assume increased responsibility and step into the Operations Manager position, leading teams, managing processes, and reporting directly to the Head of Operations.

Requirements:

• Minimum 3 years’ experience in retail, e commerce & business operations
• Very strong organisational and heavy-duty multitasking skills
• Confident communicator with leadership potential
• Detail-oriented with a proactive mindset
• Comfortable working with data and performance analytics
• Ambitious and ready to step into a leadership role

This is an exciting opportunity to grow into a senior leadership role within a fast-growing fashion business. You’ll gain hands-on experience across all departments and play a key role in driving operational success. Recognised as a ‘one to watch’ for our rapid growth and strong reputation for product quality and ethical standards, we’re looking for someone ready to help drive our next phase of growth.